Terms & Conditions
Last updated: January 2025
Introduction
Welcome to AWAY EV. These Terms and Conditions govern your use of our electric vehicle rental and leasing services. By using our services, you agree to be bound by these terms.
Definitions
- AWAY EV refers to our company providing electric vehicle rental and leasing services.
- Customer refers to any individual or entity using our services.
- Vehicle refers to any electric vehicle provided by AWAY EV for rental or leasing.
- Service refers to rental, leasing, and related services provided by AWAY EV.
Eligibility and Requirements
To use our services, you must meet the following requirements:
- Be at least 18 years of age (or as required by local law)
- Hold a valid driver's license for the vehicle category
- Provide proof of valid insurance coverage as required
- Meet credit requirements for leasing agreements
Rental Terms
Short-term rental agreements are subject to the following terms:
- Rental periods are specified in your agreement and may vary from daily to monthly
- Payment is required in advance or according to the agreed schedule
- A security deposit may be required and will be refunded upon vehicle return in good condition
- Mileage limits may apply; excess mileage charges will be communicated in advance
Leasing Terms
Long-term leasing agreements include the following provisions:
- Lease terms are specified in your individual contract, typically ranging from 6 to 36 months
- Regular maintenance and service are included in your lease agreement
- At the end of the lease term, you may return the vehicle, purchase it, or extend the lease
- Early termination fees may apply if you end the lease before the agreed term
Customer Responsibilities
As a customer, you are responsible for:
- Taking proper care of the vehicle and using it in accordance with manufacturer guidelines
- Reporting any damage or issues immediately to AWAY EV
- Using the vehicle only for lawful purposes and in compliance with traffic laws
- Returning the vehicle in the same condition as received, accounting for normal wear and tear
Liability and Insurance
AWAY EV maintains comprehensive insurance coverage for all vehicles. However, customers are responsible for:
Any damage beyond normal wear and tear, traffic violations, and misuse of the vehicle. Our liability is limited to the terms specified in your individual agreement.
Cancellation and Refunds
Cancellation policies vary by service type:
- Cancellations must be made within the timeframe specified in your agreement
- Cancellation fees may apply depending on the timing and service type
- Refunds will be processed according to the terms of your specific agreement
Changes to Terms
AWAY EV reserves the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.
Contact Information
For questions about these terms or our services, please contact us through our website or visit us at Nea Styra, Evia, Greece.